The Parent Support Worker (PSW) works in partnership with parents and families to help them access information about activities and services they might need.

Our Parent Support Workers are Helen Robinson, Clare Cousins, Sarah O’Shea and Emily Cousins. Helen and Clare are designated safeguarding leads within the school.

Gail Gynn is the Designated Safeguarding Lead, Sarah O’Shea, Clare Cousins and Helen Robinson are Deputy Safeguarding Leads.

  • The PSW is the first point of contact for parents and carers. She can provide information, sign posting and guidance to agencies that may be able to offer support to families.
  • The PSW is able to offer advice and she will also try to find the right person to help with more complex situations.
  • The PSW runs parent forums; these are an opportunity to share your opinions and ideas with other parents and staff.
  • The PSW organises parent support sessions.
  • With a confidential ear, she aims to support the family wherever possible.


Contact Us

St James Infant School,
St James Street,
NN11 4AG

Phone: 01327 702783
Fax: 01327 704288